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Return Policy

We want you to be completely satisfied with your purchase

We stand behind the quality of our products. If you're not completely happy with your purchase, we're here to help make it right. Please review our return policy below before initiating a return.

Eligibility

  • Items may be returned within 7 days of delivery
  • Products must be unused and in original packaging
  • Custom or personalized items cannot be returned unless defective

How to Return

1

Contact us at [email protected] or call +880 1811 663220 to initiate a return request.

2

Pack the item securely in its original packaging with all tags and accessories included.

3

Ship the item to the address we provide. Return shipping is the customer's responsibility unless the item is defective or we sent the wrong product.

Refunds

Refunds are processed within 5-7 business days after we receive and inspect your return
Refunds will be credited to your original payment method
Original shipping charges are non-refundable

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the damage.

We will arrange a free replacement or full refund including shipping costs

Quick Summary

7

Days to Return

5-7

Days to Refund

48h

Damage Report

Need Help With a Return?

Our support team is ready to assist you with any return or exchange inquiries.