RETURN POLICY
We want you to be completely satisfied with your purchase — here's exactly how returns work.
We stand behind the quality of our products. If you're not completely happy with your purchase, we're here to make it right. Please review the policy below before initiating a return.
Section 01
Eligibility
- Items may be returned within 7 days of delivery
- Products must be unused and in original packaging
- Custom or personalized items cannot be returned unless defective
Section 02
How to Return
Contact us at [email protected] or call +880 1811 663220 to initiate a return request.
Pack the item securely in its original packaging with all tags and accessories included.
Ship the item to the address we provide. Return shipping is the customer's responsibility unless the item is defective or we sent the wrong product.
Section 03
Refunds
Section 04
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the damage.
Section 05
Quick Summary
7
Days to Return
5-7
Days to Refund
48h
Damage Report
Need Help With a Return?
Our support team is ready to assist you with any return or exchange inquiries.